Information center home

How to use the information center

Overview of topic collections

Map of pSeries books to the information center

Printable PDFs

What's new in the information center

Creating a customized setup checklist

Using predefined setup checklists

Related information

Migrating or upgrading your server

Customize your upgrade checklist

Upgrading the server

Upgrade planning tasks

Order tasks

Configuring your order

Validating your order

Validating your upgrade project plan

Placing your order

Preparation tasks

Confirming your upgrade schedule

Preparing your environment

Adding, replacing, or removing a hardware feature

Preparing for feature upgrade

Performing the feature upgrade

Performing resource management

Activating inactive resources

Converting expansion units for a partitioned server

Expansion unit conversion paths and considerations

Preparing to convert the expansion unit

Resequencing SPCN addressing

Printing and preparing the configuration for expansion unit conversion

Cleaning up disk storage

Cleaning up server hardware

Adjusting memory and processing resources

Changing configuration objects

Gathering performance data

Preparing your console

Backing up data

Developing your test plan

Scheduling your acceptance review

Preinstallation tasks

Printing server information

Copying LPAR configuration to diskette

Recording user IDs and passwords

Preparing your location for the upgrade

Reviewing your project and contingency plans

Installation tasks

Ensuring you have completed the necessary tasks

Installing software

Upgrading i5/OS and related software

Upgrading and preparing Linux for server upgrade

Preparing Red Hat Enterprise Linux for server upgrade

Preparing SUSE LINUX Enterprise Server for server upgrade

Updating, migrating, and preparing AIX for server upgrade

Installing fixes

Backing up server

Installing hardware

Completing final server preparations for upgrade

Providing checklists and server information

Shutting down your server

Performing hardware installation (authorized service provider)

Receiving the target server

Postinstallation tasks

Finalizing server configuration

Saving server partitions and all firmware

Planning your data migration

Hardware considerations for data migration planning

Software considerations for data migration planning

Console considerations for data migration planning

Recording the data migration plan

Preparing for data migration

Preparing for data migration with OS/400 V5R3 on the source server

Preparing for data migration from V5R1 or V5R2

Preparing for data migration from a Linux partition

Preparing for data migration from Red Hat Enterprise Linux

Preparing for data migration from SUSE LINUX Enterprise Server

Performing your data migration

Completing the data migration with OS/400 V5R3 on the source server

Completing the data migration from V5R1 or V5R2

Completing the data migration from a Linux partition

Completing the data migration from Red Hat Enterprise Linux

Completing the data migration from SUSE LINUX Enterprise Server 9

Scenarios: Data migration

Upgrade considerations

Upgrade terminology for pSeries

Upgrade checklist

Upgrading the server

Upgrade planning tasks

Order tasks

Configuring your order

Validating your order

Validating your upgrade project plan

Placing your order

Preparation tasks

Confirming your upgrade schedule

Cleaning up disk storage

Adjusting memory and processing resources

Developing your test plan

Scheduling your acceptance review

Preinstallation tasks

Software considerations

System backup requirements

Preparing your location for the upgrade

Reviewing your project and contingency plans

Running the AIX pre_migration command

Performing your upgrade

Updating AIX with a new maintenance level

Migrating AIX to a new version or release

Backing up AIX to CD

Configuring the HMC management environment

Saving your existing partition profiles from a Hardware Management Console

Restore an AIX system backup from CD

Testing your server

Scenarios: pSeries upgrades

Troubleshooting

Related information

Using a virtual computing environment

What's new

Printable PDFs

Virtualization overview

IBM Virtualization Engine

Virtualization Engine systems services

Virtualization technologies

POWER Hypervisor

Micro-Partitioning

Virtual networking, adapters, and storage

Virtual I/O Server

Virtual resource support for i5/OS

Capacity on demand

Multiple operating system support

Logical partition resource management

Advanced POWER Virtualization technologies

Advanced OpenPower Virtualization technologies

Planning for a virtual computing environment

Serial uninterruptible power supply conversion cable

References

Adding a console

Hardware Management Console

Printable PDF

HMC overview

Implementations of Hardware Management Consoles

Predefined passwords

Installation requirements for the remote client

Remote client comparison

System Manager Security

Setting up the HMC

Cabling the HMC

Gathering required configuration settings

Configuring the HMC

Using the Guided Setup wizard

Using the HMC configuration checklist

Installing and securing the remote client

Changing the console that manages i5/OS

HMC to Operations Console

HMC to twinaxial console

Operations Console to HMC

Twinaxial console to HMC

Troubleshooting

Related information

Advanced System Management Interface

Printable PDF

Accessing the ASMI using a Web browser

Accessing the ASMI using an ASCII console

Accessing the ASMI using the HMC

Types of Operations Consoles

Planning for Operations Console

Planning for your configuration

Considerations

Planning for a backup console

Scenarios: Selecting your configuration

Single console (directly attached)

Single console (directly attached with remote support)

Consoles for multiple servers

Preparing for your network environment

Securing your console configuration

Preparing for your console and iSeries Navigator configuration

Verifying console requirements

Hardware requirements

Software requirements

Available communications ports

Planning for an installation or upgrade

Virtual and remote control panel

Planning for the VCP and RCP

Reviewing VCP considerations

Installing VCP

Preparing the PC for Operations Console

Creating a customized prerequisite setup checklist

Viewing the entire prerequisite setup checklist

Verifying hardware requirements

Verifying software requirements

Verifying available communications port

Running the prerequisite checking program

Installing iSeries Access for Windows

Applying iSeries Access for Windows service packs

Installing the connection modem

Installing the PC modem

Confirming installation of TCP/IP

Installing or configuring Remote Access Service

Installing the Microsoft service pack

Granting remote access

Creating and configuring incoming connections

Installing a console cable

Configuring Operations Console

Managing Operations Console

Managing your console configuration

Changing a console configuration

Deleting a console configuration

Connecting a local console to a server

Local console (on a network [LAN])

Local console (directly attached)

Local console to another server

Connecting a remote console to a local console by modem

Controlling tasks between users

Identifying a user in control

Granting or refusing control to a remote console

Requesting and releasing control at a local console

Requesting control at the remote console

Releasing control at the remote console

Sending a message to a controlling console

Transferring control between users

Using the properties page

Customizing the display

Managing multiple Operations Consoles

Managing multiple local consoles (on a network [LAN])

Managing multiple remote consoles

Switching from one console type to another

Changing the console that manages OS/400

Switching the console type to recover access to the system

Taking over or recovering a console connection

About console take over and recovery

Considerations for enabling take over

Considerations for enabling recovery

Enabling a console take over

Scenarios

Changing the console that manages OS/400

Local console (LAN and direct)

Direct to LAN with no HMC

LAN to direct with no HMC

LAN or direct with HMC

Operations Console and twinaxial console

Operations Console to twinaxial console with no HMC

Operations Console to twinaxial console with HMC

Twinaxial console to Operations Console with no HMC

Twinaxial console to Operations Console with HMC

Operations Console and HMC

Managing your local console (on a network [LAN])

Considerations for changing the service tools device ID passwords

Changing the service tools device ID password

Changing the access password

Resynchronizing the PC and service tools device ID password

Resetting the device ID password using another device

Resetting the device ID password using another device ID

Resetting the QCONSOLE device ID

Resetting the device ID password on the PC

Creating service tools device IDs

Configuring a service host name (interface name)

Deactivating or moving the LAN adapter

Changing network values

Completing common tasks

Changing keyboard definitions

Starting and stopping the system

Activating the communications line

Deactivating the communications line

Using the console service functions (65+21)

About the functions

How the functions work

Accessing the functions

Tracking your progress

Using the OPSCONSOLE native macro

Unlocking service tools device IDs in SST

Troubleshooting Operations Console connections

Status messages

When configuration is running normally

When you have connection problems

Connection problems

Local console connection problems

Console connection fails

Network connection errors

Error: Connection to system is not secure

Status remains Connecting

Console connection and port detection fails

Performance degradation

Unable to connect with infrared devices installed

Unexpected disconnections

Using HyperTerminal to validate connectivity

Resynchronizing the PC and service tools device ID password

Remote console connection problems

Remote console connection fails

Local console name mismatch

Authentication problems

Errors

Errors with Windows NT Service Pack 6

Emulator problems

Local console emulator goes to Disconnected state

PC5250 window does not display user data

System reference code (SRC) data

A600500A, A600500B, A600500C, A600500D, B600500A, B600500B, B600500C, and B600500D

A6005001, A6005004, A6005007, B6005001, B6005004, and B6005007

A6005008 and B6005008

A9002000

A6005082

0000DDDD

Failure to display D1008065 and D1008066

IPL step C6004031 takes longer than expected

RCP and VCP problems

RCP fails to start

Unable to use the mode function

VCP authentication errors

Configuration wizard problems

Local console does not detect cables

Old network data interfering with reconfiguration

Unable to find correct modem

Other problems

Console remains in QCTL

Message: Remote Access Service server did not start

System requests will not work

Related information

Twinaxial console

Printable PDFs

Twinaxial console in an IBM eServer environment

Setting up a twinaxial console

Changing the console that manages OS/400

Related information

Graphics terminal

Installing features and replacing parts

What's new

Select by model or expansion unit

520

550

570

5794, 5791, and 7040-61D

7311-D11, 7311-D10, and 5790

7311-D20

OpenPower

Select by feature or part

Partitioning the server

What's new

Printable PDFs

Concepts for partitioning the server

Benefits of partitioning

Types of logical partition configurations

Logical partitions

Manufacturing default configuration

Service partition

Virtual I/O Server partition

i5/OS on IBM eServer p5 servers

Components of a partition

Managed systems

Profiles

Partition profile

Partition profiles with all system resources

System profile

Hardware resources

Minimum configuration

AIX

i5/OS

Linux

Physical and virtual hardware resources

Virtual adapters

How each OS implements virtual resources

AIX

i5/OS

Virtual serial adapters

Linux

Considerations for i5/OS license agreements

Memory

Memory for AIX logical partitions

Memory for i5/OS logical partitions

Memory for Linux logical partitions

HMC

I/O

IOPs

IOAs

Alternate restart device

Disk unit

5250 CPW

Communication options for logical partitions

Virtual Ethernet

Virtual Ethernet for AIX

Virtual Ethernet for i5/OS

Virtual Ethernet for Linux

HSL OptiConnect

Virtual OptiConnect

Logical partition utilities

LPAR Validation Tool

Partition Load Manager

Planning for AIX logical partitions

Configuring AIX logical partitions

Creating logical partitions and partition profiles

Creating additional partition profiles

Designating a service partition for your managed system

Creating partitions from the manufacturing default configuration

i5 servers

p5 servers

Migrating AIX logical partitions

Copying a partition profile

Creating a system profile

Copying a system profile

Creating an AIX partition that receives i5/OS resources

Deleting a logical partition

Resetting the server

Configuring resource management for AIX partitions using Partition Load Manager

Installing Partition Load Manager

Installing OpenSSH software tools

Configuring Resource Management and Control

Configuring the policy file

Verifying the installation and configuration

Verifying the OpenSSH installation

Verifying the Resource Management and Control configuration

Managing AIX logical partitions

Managing partition profiles for logical partitions

Activating a partition profile

Changing partition profile properties

Deleting a partition profile

Managing system profiles for logical partitions

Activating a system profile

Deleting a system profile

Dynamically managing AIX logical partition resources

Dynamically managing physical I/O devices or slots

Dynamically managing processing power

Dynamically managing memory

Scheduling dynamic resource movement

Managing partitions remotely

Querying partition status

Managing AIX partitions using i5/OS

Adding virtual disks to an AIX partition

Managing network server descriptions

Linking NWSSTG among NSWDs

Deleting NSWDs

Deleting disk drives

Using IPL types when running AIX

Backing up and recovering AIX partitions that receive i5/OS resources

Using the tar command

Using i5/OS commands

Backing up the NWSD and disk drives associated with AIX

Backing up NWSDs for an AIX partition

Restoring NWSDs for an AIX partition

Unlinking disk drives from an AIX partition

Saving server objects in i5/OS

Backing up and recovering AIX logical partitions

Getting fixes

Using AIX installed on a logical partition

Restarting and shutting down AIX in a logical partition

Shutting down using the HMC

Restarting AIX logical partitions

Managing security

Managing performance

Troubleshooting

Reference codes for logical partitions

Related information

Partitioning for i5/OS

What's new

Printable PDFs

Scenarios

Planning for i5/OS logical partitions

Configuring i5/OS logical partitions

Creating logical partitions and partition profiles

Creating additional partition profiles

Designating a service partition for your managed system

Creating partitions from the manufacturing default configuration

i5 servers

p5 servers

Migrating i5/OS logical partitions

Copying a partition profile

Creating a system profile

Copying a system profile

Creating an AIX partition using i5/OS virtual I/O resources

Creating a network server description

Connecting to the virtual console

Starting and stopping the NWSD

Creating a Linux partition using i5/OS virtual I/O resources

Creating a network server description

Connecting to the virtual console

Starting and stopping the NWSD

Deleting a logical partition

Resetting the server

Managing i5/OS logical partitions

Managing partition profiles

Activating a partition profile

Changing partition profile properties

Deleting a partition profile

Managing system profiles

Activating a system profile

Deleting a system profile

Dynamically managing logical partition resources

Dynamically managing 5250 CPW

Dynamically managing physical I/O devices or slots

Dynamically managing memory

Dynamically managing processing power

Scheduling dynamic resource movement

Managing partitions remotely

Installing new hardware for i5/OS logical partitions

Managing AIX partitions using i5/OS resources

Adding virtual disks to an AIX partition

Managing network server descriptions

Linking NWSSTG among NSWDs

Deleting NWSDs

Deleting virtual disk drives

Using IPL types when running AIX

Backing up and recovering AIX logical partitions

Using the tar command

Using i5/OS commands

Backing up the NSWD and disk drives associated with an AIX partition

Backing up NWSDs for an AIX partition

Restoring NWSDs for an AIX partition

Unlinking disk drives from an AIX partition

Saving server objects in i5/OS

Managing Linux partitions using i5/OS resources

Adding virtual disks to a Linux partition

Managing network server description

Linking NWSSTG among NSWDs

Deleting NWSDs

Deleting virtual disk drives

Using IPL types when running Linux

Backing up and recovering Linux logical partitions

Using the tar command

Using i5/OS commands

Backing up the NWSD and disk drives associated with a Linux partition

Building a rescue image on an NWSSTG

Using rescue image from an NWSSTG

Backing up NWSDs for a Linux partition

Restoring NWSDs for a Linux partition

Unlinking disk drives from a Linux partition

Saving server objects in i5/OS

Getting fixes

Using i5/OS installed on a logical partition

Restarting and shutting down i5/OS in a logical partition

Shutting down i5/OS

Shutting down using the HMC

Shutting down using Operations Console

Changing operating mode for an i5/OS logical partition

Changing the IPL type for an i5/OS logical partition

Managing security

Backing up and recovering i5/OS data

Performance impacts to i5/OS

Troubleshooting

Reference codes for partitions

Troubleshooting errors for AIX partitions

Debugging NWSD error messages

Troubleshooting errors for Linux partitions

Debugging NWSD error messages

Troubleshooting Linux virtual tape

Situations requiring the assistance of an authorized service provider

Performing a main storage dump on i5/OS logical partitions

Using remote service with i5/OS logical partitions

Shutting down a power domain with logical partitions

Resetting a disk unit IOP with i5/OS logical partitions

Related information

Partitioning for Linux

What's new

Printable PDFs

Concepts for Linux logical partitions

Hardware requirements for Linux logical partitions

Supported hardware resources

Minimum configuration requirements

Shared processor support

Console requirements

Storage options

Virtual I/O devices

Communications options

Linux distributions

Scenarios for Linux logical partitions

Scenario: Using partition profiles

Scenario: Using system profiles

Scenario: Server consolidation

Scenario: Capacity Upgrade on Demand

Scenario: Creating a Linux logical partition and partition profile

Plan for Linux logical partitions

Configuring Linux logical partitions

Creating a logical partition

Creating a partition profile

Creating partitions from the manufacturing default configuration

i5 servers

p5 servers

OpenPower servers

Migrating Linux logical partitions

Migrating a Linux installation from iSeries to IBM eServer i5

Migrating a Linux installation from pSeries to IBM eServer p5

Copying a partition profile

Creating a system profile

Copying a system profile

Creating a logical partition using the i5/OS integrated virtual I/O server

Managing Linux logical partitions

Managing partition profiles

Activating a partition profile

Deleting a partition profile

Managing system profiles

Activating a system profile

Deleting a system profile

Dynamically managing logical partition resources

Dynamically managing physical I/O devices

Dynamically managing processing power

Managing partitions remotely

Managing logical partition and operating system security

Application support

Samba support with i5/OS Netserver

Accessing i5/OS data using the Linux ODBC driver

Backing up and recovering Linux installations

Managing logical partitions that use the i5/OS integrated virtual I/O server

Backing up and recovering Linux on pSeries

Using Linux installed on a logical partition

Restarting and shutting down Linux in a logical partition

Restarting Linux logical partitions

Shutting down using the HMC

Troubleshooting Linux logical partitions

Related information

Using the Virtual I/O Server

Printable PDFs

Concepts for the Virtual I/O Server

Virtual I/O Server command line interface

User types

Concepts for virtual networking

Introduction to virtual networking

Link Aggregation

Virtual local area networks (VLAN)

Virtual Ethernet adapters

Shared Ethernet adapters

Concepts for virtual SCSI

Virtual SCSI device types

Logical volume storage overview

Quorums

Scenarios for the Virtual I/O Server

Scenario: Configuring a Virtual I/O Server without VLAN tagging

Scenario: Configuring a Virtual I/O Server using VLAN Tagging

Scenario: Configuring multiple Virtual I/O Server partitions without VLAN tagging

Scenario: Configuring multiple Virtual I/O Server partitions using VLAN Tagging

Planning for the Virtual I/O Server

Capacity planning

Planning for Shared Ethernet adapter

Network requirements

Shared Ethernet adapter sizing considerations

Adapter selection

Processor allocation

Memory allocation

Planning for Virtual SCSI

Virtual SCSI latency

Virtual SCSI bandwidth

Virtual SCSI sizing considerations

High availability considerations

Client partitions

Virtual I/O Server partition

Security

Restrictions

Installing the Virtual I/O Server

Entering the Virtual I/O Server activation code

Creating the Virtual I/O Server logical partition and partition profile

Installing the Virtual I/O Server

Installing the I/O Server from the HMC

Installing the I/O Server from CD or DVD

Managing the Virtual I/O Server

Managing user types on the Virtual I/O Server

Managing shared Ethernet adapter

Configuring shared Ethernet adapter

Configuring Link Aggregation

Network attributes

Managing virtual SCSI

Creating the virtual target device on the Virtual I/O Server

Creating logical volumes and volume groups on the Virtual I/O Server

Mapping virtual disks to physical disks

Maintaining the Virtual I/O Server

Importing or exporting a volume group

Updating the Virtual I/O Server

Backing up and restoring the Virtual I/O Server

Backing up

Backing up to tape

Backing up to remote file system

Backing up to CD or DVD

Restoring

Restoring from tape

Restoring from remote file system

Restoring from CD or DVD

Monitoring the Virtual I/O Server

Troubleshooting the Virtual I/O Server

Virtual I/O Server problems

Virtual SCSI problems

Networking problems

Client partition problems

Related Information

Related information

Installing operating systems

Installing AIX

Installing i5/OS

Installing Linux

Preparing to install Linux

Installing a Linux distribution

Installing additional software for Linux

Managing your server

Hardware Management Console

Printable PDFs

HMC concepts

HMC graphical user interface

Toolbar

Managed resource roles

Task roles

Overview of HMC roles

Predefined HMC roles

Customized HMC roles

Overview of HMC tasks

HMC configuration tasks

HMC user management tasks

Managed system profile tasks

Managed system tasks

Logical partition tasks

Capacity on Demand tasks

Virtualization Engine Technologies tasks

Service tasks

Frame tasks

Managed system power-on modes

Managed system power-on states

Types of HMC network connections

Connecting the HMC to a network

Private and open networks in the HMC environment

Using the HMC as a DHCP server

Working with the HMC

Logging in, shutting down, rebooting, and logging off the HMC

Logging in to the HMC

Shutting down, rebooting, and logging off the HMC

Configuring the HMC management environment

Testing network connectivity

Installing and using the remote client

Working with the HMC machine code

Changing the HMC interface language and locale

Configuring the keyboard layout

Using the HMC remote command line

Viewing HMC remote command information

Setting up secure script execution between SSH clients and the HMC

Enabling and disabling HMC remote commands

Accessing the ASMI using the HMC

Viewing recent HMC activity

Managing partition profile information

Backing up profile data

Initializing profile data

Restoring profile data

Removing profile data

Backing up and restoring the HMC

Backing up critical HMC data

Restoring critical HMC data

Restoring from DVD

Restoring from a remote server

Scheduling and reviewing scheduled HMC backups

Saving HMC upgrade data

Reinstalling the HMC machine code

Managing security on the HMC

Creating a user

Creating a customized HMC role

Editing user information and roles

Copying user information

Viewing a user description

Deleting a user

Changing HMC user passwords

Changing the managed system's password

Working with managed systems and frames

Powering on and off the managed system

Powering on the managed system

Powering off the managed system

Scheduling power-on and power-off operations for the managed system

Accessing the managed system

Overview of passwords

Virtual operating system consoles

Verify that consoles are configured

5250 console

Preparing the logical partition to connect

Connecting to a 5250 console

Connecting to a 5250 console locally

Connecting to a 5250 console remotely

Virtual terminal

Control panel functions

Finding data about the managed systems

Viewing information about a managed system

Updating managed system information

Deleting the managed system

Disconnecting another HMC connection

Managing the frame using the HMC

Adding a frame

Initializing the frame

Modifying information about the frame

Updating frame information

Resetting or removing a frame connection

Recovering partition data on a managed system

Managing operating systems

Resetting the operating system on a partition

Shutting down an operating system

Adding managed systems to the HMC environment

Moving the managed system from an open network to a private network

Extending an existing network

Using an existing private network with the HMC acting as a DHCP server

Using an existing open network

Servicing the managed system

Related information

Advanced System Management Interface

Printable PDF

Concepts

ASMI requirements

ASMI authority levels

ASMI login restrictions

Setting up login profile

Changing password

Retrieving login audits

Changing default language

Updating installed languages

Viewing system information

Viewing vital product data

Viewing persistent storage

Viewing system power control network trace

Viewing progress indicator from previous boot

Viewing progress indicator history

Controlling the system power

Powering the system on and off

Setting auto-power restart

Performing an immediate power off

Performing a system reboot

Setting wake-on LAN

Changing system configuration

Changing system name

Changing the processing unit identifier

Configuring I/O enclosures

Changing time of day

Changing firmware update policy

Enabling PCI error injection policy

Configuring monitoring

Disconnecting an attached HMC

Changing the interposer plug count

Changing the number of HSL Opticonnect Connections

Enabling I/O adapter memory allocation

Deconfiguring hardware

Setting deconfiguration policies

Changing processor configuration

Changing memory configuration

Clearing all deconfiguration errors

Programming vital product data

Setting the system brand

Setting the system identifiers

Setting the system enclosure type

Changing service indicators

Turning off system attention indicator

Enabling enclosure indicators

Changing indicators by location code

Performing an LED test on the control panel

Setting performance options

Changing the logical memory block size

Enabling cache locking mode

Configuring network services

Configuring network interfaces

Configuring network access

Debugging virtual TTY

Using on-demand utilities

Order Capacity on Demand

Activate Capacity on Demand

Resume server firmware after CoD activation

Use Capacity on Demand commands

Using concurrent maintenance utilities

Controlling power to IDE devices

Preparing the operator panel

Troubleshooting the system using service aids

Displaying error and event logs

Enabling serial port snoop

Initiating a platform dump

Initiating a service processor dump

Configuring a serial port setup

Configuring your modem

Configuring call-home and call-in policy

Testing the call-home policy

Rebooting the service processor

Restoring your server to factory settings

Operations Console

Twinaxial console

Working with Capacity on Demand

What's new

Printable PDFs

Preparing for Capacity on Demand

Planning for Capacity on Demand

Determining when to activate resources

Setting up your environment for CoD

Software licensing considerations

Working with Capacity Upgrade on Demand

Concepts

Processors and memory units

Activation codes

Ordering Capacity Upgrade on Demand activation features

Using Capacity Upgrade on Demand

Activating resources permanently

Viewing settings for CoD resources

Viewing and saving CoD code-generation information

Working with Trial Capacity on Demand

Starting Trial Capacity on Demand

Viewing settings for CoD resources

Viewing and saving CoD code generation information

Stopping Trial Capacity on Demand

Working with On/Off Capacity on Demand

Concepts

Processor or memory days

On/Off CoD enablement code

Billing for On/Off Capacity on Demand

Enabling On/Off Capacity on Demand

Obtaining and entering your On/Off CoD enablement code

Establishing monthly reporting to IBM

Using On/Off Capacity on Demand

Activating resources temporarily on your server

Viewing settings for CoD resources

Viewing and saving CoD information

Stopping an On/Off CoD request

Discontinuing On/Off Capacity on Demand

Working with Reserve Capacity on Demand

Concepts

Processor days

Reserve capacity prepaid feature and reserve capacity prepaid code

Enabling Reserve Capacity on Demand

Using Reserve Capacity on Demand

Viewing settings for Reserve CoD processors

Viewing shared processor information

Viewing and saving CoD code-generation information

Working with Capacity BackUp

Processors available for Capacity BackUp

Software licensing considerations for Capacity BackUp

Attention light overview

Messages overview

Reference codes overview

Analyzing and handling problems

Beginning problem analysis

AIX problem analysis

i5/OS problem analysis

Linux problem analysis

Collecting reference codes

0xxxxx

Supporting diagnostics

Online and stand-alone diagnostics

Stand-alone diagnostics from CD

Stand-alone diagnostics from a NIM server

Performing a slow boot

Performing dumps

Platform and SP dumps

i5/OS main storage dumps

Determing the primary or alternate console

Correcting the managed system state

Resetting the service processor

Resetting the managed system connection from the HMC

Checking for an IP conflict

Using Service Focal Point

Viewing serviceable events

Closing serviceable events

Repairing serviceable events

Viewing serviceable event partition information

Activating and deactivating LEDs

Setting up connection monitoring

Replacing and verifying parts

Reporting problems

Problem reporting forms

Contacting IBM support

Related information

Service and support

Customer service and support

What's new

Printable PDF

Overview

Elements of your service environment

Connectivity

Service information

Electronic problem reporting

Fixes

Remote support

Introduction to the service applications

Electronic Service Agent

Remote Support Facility

Service Focal Point

Map of service applications and functions

Scenarios

Scenarios: AIX

Scenario: Multiple AIX logical partitions with an HMC

Scenario: Multiple servers running AIX without an HMC

Scenarios: i5/OS

Scenario: Multiple i5/OS partitions using VPN on an i5/OS partition

Scenario: Multiple i5/OS partitions using HMC modem

Scenario: Multiple i5/OS partitions using the modem on i5/OS partition

Scenario: Multiple i5/OS partitions using HMC modem and modem on i5/OS partition

Scenario: i5/OS without an HMC using VPN

Scenario: Linux

Scenario: Linux without an HMC

Setting up your service environment

Using the Guided Setup Wizard to set up your HMC

Networking for your service environment

Setting up your HMC to connect to your service provider

Choosing your connection method

Specifying your company's contact and account information

Specifying options for connection monitoring

Configuring Electronic Service Agent on your HMC

Specifying when and how ESA sends information

Setting up notifications for service events

Viewing your system information on the Internet

Setting up your server to connect to your service provider

Setting up AIX to connect to your service provider

Setting up i5/OS to connect to your service provider

Setting up i5/OS to connect using VPN

Setting up i5/OS to connect using the modem on server

Setting up i5/OS to connect through the HMC

Setting up Linux to connect to your service provider

Setting up the service processor to connect to your service provider

Testing the connection

Customizing your service settings

Specifying when and how you send information

Setting up notifications for service events

Viewing your system information on the Internet

Specifying options for connection monitoring

Reporting problems

Reporting problems when HMC is not available

Reporting problems when server is down

Getting fixes

HMC fixes

Firmware (Licensed Internal Code) fixes

Concepts

Repository locations

Levels of firmware (Licensed Internal Code)

Temporary and permanent side of the service processor

Where to find information on fixes

Scenarios: Firmware (Licensed Internal Code) fixes

Get server and power subsystem firmware fixes with an HMC

Get server firmware fixes without an HMC

Get server firmware fixes through i5/OS with an HMC-managed system

Get I/O adapter and device firmware fixes with an HMC (AIX)

Get I/O adapter and device firmware fixes without an HMC

Manage firmware (Licensed Internal Code) fixes

View existing firmware (License Internal Code) levels

View available firmware (License Internal Code) levels

View fix cover letter

Remove current firmware (License Internal Code) level

Get server firmware fix on optical media

Get specific firmware (Licensed Internal Code) fix

Install firmware (Licensed Internal Code) fix permanently

Upgrade to new firmware (License Internal Code) release

Work with the temporary and permanent side

Obtain service and productivity tools for Linux

Troubleshoot firmware (Licensed Internal Code) fixes

System information shows all zeros

Previously HMC-managed server

Failed verification that the fix installed successfully

Operating system fixes

Enabling remote support

Remote support methods

Enabling remote support on the HMC

Enabling remote support without an HMC

Related information

Service provider information

What's new

Printable PDF

Start of call procedure

Symptom index

Detecting problems

i5/OS problem determination

Using the Service Action Log (SAL)

Using the Product Activity Log (PAL)

Using the problem log

AIX or Linux problem determination

System unit problem determination

HMC machine code problem determination

Analyzing problems

Problems with loading and starting the operating system (AIX and Linux)

Problems with noncritical resources

Intermittent problems

About intermittent problems

General intermittent problem checklist

Analyzing intermittent problems

Intermittent symptoms

Failing area intermittent isolation procedures

IPL problems

Cannot perform IPL from the control panel (no reference code)

Cannot perform IPL at a specified time (no reference code)

Cannot automatically perform IPL after a power failure

Power problems

Cannot power on system unit

Cannot power on I/O expansion unit

Cannot power off system or I/O expansion unit

Reference codes

List of system reference codes

Using system reference codes

List of service request numbers

Using service request numbers

List of progress codes

Breaking down a RIO/HSL or PCI bus reference code

DSA translation

Card positions

Converting the loop number to NIC port location labels

PCI bus isolation using AIX, Linux, or the HMC

Verifying an HSL, bus, or multi-adapter bridge repair

HSL loop configuration and status form

Installed features in a PCI bridge set form

RIO/HSL link status diagnosis form

Communication

Disk unit

I/O processor (IOP)

Intermittent isolation procedures

Licensed internal code (LIC)

Logical partition

Operations Console

Power

Routers

Service processor

Tape unit isolation procedures

Twinaxial workstation I/O processor

Workstation adapter

Workstation adapter console

AIX fast path MAP

Linux fast path MAP

HMC isolation procedures

Using failing item codes

Symbolic FRUs

Failing function codes (FFCs)

Failing function code list

Resolving problems

Finding part locations

Location codes

Model 510 and 9123-710

Model 520

Model 550 and 9124-720

Model 570

Model 575

Model 590 and 595

5074, 8079-002, and 8093-002 expansion units

5079 expansion unit

0588 and 5088 expansion units

5094, 5294, and 8094-002 expansion units

0595 and 5095 expansion units

5791, 5794, and 7040-61D expansion units

7311-D10, 7311-D11, and 5790 expansion units

7311-D20 expansion unit

Integrated xSeries adapter (IXA) card

OpenPower

Addresses

Part assembly diagrams

Model 510 and 9123-710

Model 520

Model 550 and 9124-720

Model 570

Model 575

Model 590, 595, and 5792 rack

0588, 5079, 5088, and 5294 expansion units

5074 and 5094 expansion units

0595 and 5095 expansion units

5791 and 5794

7311-D11 and 5790 expansion units

7311-D20 expansion unit

Cables

Removing and replacing parts

Model 510 and 7123-710

Model 520

Model 550 and 9124-720

Model 570

Model 575

Model 590 and 595

5074, 5079, 8079-002, and 8093-002 expansion units

0588 and 5088 expansion units

5094, 5294, and 8094-002 expansion units

0595 and 5095 expansion units

5791, 5794, and 7040-61D expansion units

7311-D11 and 5790 expansion units

7311-D20 expansion unit

RIO/HSL cables

Type 2748, 2757, 2763, 2778, 2780, 2782, 4758, 4764, 5703 cards

Replacing the cache battery pack

Replacing the cache directory card

Replacing the battery on a type 4758 card

Disabling the cryptographic coprocessor on a type 4758 card

Replacing the battery on a type 4764 card

Disabling the cryptographic coprocessor on a type 4764 card

OpenPower

Verifying the repair

Verifying the repair from the HMC

Verifying the repair for i5/OS

Verifying the repair for AIX and Linux

Reference information

i5/OS data recovery information

Disk unit recovery procedures

Starting disk service

Exchanging a disk unit with a device parity protection

Exchanging a disk unit with mirrored protection

Resuming mirrored protection

Saving data and initializing the disk unit

Initializing the disk unit and copying to disk

Copy the contents of the LIC log

SRC address formats

Storage I/O card modes and jumpers

Setting or changing the mode of an I/O card

Mode jumper has been overridden

Mode jumper is missing

Logical partitions

Determining if the system has logical partitions

Determining if the system has guest partitions

Determining the release level of a guest partition

Determining the hosting partition of a guest partition

Load-source disks and alternate IPL devices

Finding the load-source disk on systems without mirrored protection

Finding the load-source disk on systems with mirrored protection

Alternate IPL device

Reclaiming IOP cache storage

Working with AIX diagnostics

General AIX diagnostic information

Loading the AIX online or the eserver standalone diagnostics

AIX tasks and service aids

Powering on and powering off

Powering off an expansion unit

Using the control panel power button to power off

HMC maintenance

HMC diagnostics overview

Viewing the HMC console logs

Service functions

Dedicated service tools (DST)

System paging environments

Stand-alone paging (non-paging)

Limited paging

Full paging

Accessing DST

Performing an IPL to DST

Changing a service tools user ID

Resetting the QSECOFR service tools user ID

Performing an IPL to DST for secondary partitions

Pressing the system request key while the system is operational

Selecting Function 21 while the system is operational

Performing an alternate IPL to DST

Installing the operating system

Perform an IPL

Work with LIC

Work with disk units

Work with disk configuration

Display disk configuration

Work with ASP threshold

Work with ASP configuration

Work with mirrored protection

Work with device parity protection

Work with disk compression

Work with disk unit recovery

Disk unit problem recovery procedures

Work with DST environment

Work with active service tools

Work with system devices

Work with service tools user IDs

Work with system values

Work with alternate installation device

Select DST console mode

Start a service tool

Display/Alter/Dump

Licensed internal code log

Licensed internal code trace

Hardware service manager

Main storage dump manager

Product activity log (PAL)

Operator panel functions

Performance data collector

Work with communications trace

Perform automatic installation of the operating system

Save Licensed Internal Code (LIC)

Work with save storage and restore storage

Work with remote service support

Allowing access for remote service support

Activating remote service support

Work with system partitions

Work with system capacity

Work with system security

End batch restricted state

Hardware service manager

HSM options

Packaging hardware resources

Logical hardware resources

Locate resource by name

Failed and non-reporting resources

System Power Control Network (SPCN)

Work with service action log

Display label location work sheet

Device concurrent maintenance

Collecting information and performing functions from the HSM displays

Change resource details

Concurrent maintenance

Create frame information

Debug the resource

Display address

Display associated resources

Display card gap information

Display failed resources

Display hardware contained within package

Display location information

Display non-reporting resources

Display resources associated with IOP

Display resource details

Display resources requiring attention

Display resource status

Display serial/part numbers, logical address, and status/resource name information

Display system bus resources

Display system information

Display unresolved locations

Refresh the display

Remove non-reporting resource info

Reserve frame space

Using high-speed link (HSL) specific options

Display detail

Display system information

Display port information

Resources associated with loop

Verify resources

Symbols on the HSM displays

Printing the system configuration list

Verification procedures

Hardware service manager - verify

Verify optical storage unit

Verify tape

Verify communications

Product activity log (PAL)

The Service Action Log (SAL)

PAL location

Recovering from PAL errors while in DST

Paging environment

Options and function keys

Analyze log

Display or print by log ID

Change PAL sizes

Work with removable media lifetime statistics

Display or print removable media session statistics

Reference code description

Sort by... function

Address information function

View description

Hexadecimal PAL data

Interpreting PAL reports

Some considerations when interpreting PAL reports

Resource name

Resource type, model, and location

Class

System reference code

Multiple SRC entries

Logical address format

More information from hexadecimal reports

Service reference procedures

Setting the system date and time

Determining the dominant operating system

System password

System unique identifier

Determining a primary or alternate console

Locating the system's load source from the system console

History file

Low-level debug (LLD) and data collecting procedures

Displaying data for functions 63 and 64

Logical partitions

Examples: Missing or non-reporting system bus resources

Determining the release level of a logical partition

Locating a partition's console and load source

Querying logical partition time and date

Finding the SRC history list for a logical partition

Accessing the panel functions of a logical partition

Determining which logical partition owns a FRU or system I/O resource

Selecting IPL source and mode for a logical partition

IASP/Clustering

Determining if a tower is configured as switchable under OptiConnect

Determining the power controlling and current logical system ownership of a tower

Determining the resource name and HSL loop number of an HSL I/O bridge

Switching ownership of a tower's switchable resources

Switching the mode of a tower's switchable resources

Control panel functions

Values for IPL types, system operating modes, and speeds

Ways to access the control panel

Control panel function descriptions

Primary control panel functions

Extended control panel functions

Low-level debug (LLD) panel functions

System reference code (SRC) information

SRC formats

Word 1 - SRC general information

Word 2 - System status information

Main storage dump indicator (M)

IPL state indicator (I)

IPL type last initiated indicator (G)

System reference codes (SRCs)

SRC format description

Hardware related SRC formats

Logical partition SRC descriptions and actions

LIC detected PRC formats

LIC URC groups

IPL status SRCs

General status SRCs

Initial program load (IPL) information

IPL type, mode, and speed options

Methods to perform IPL

Alternate installation IPL

IPL sequence

Service processor initialization

LIC initialization

Log entries

Status SRCs

Licensed Internal Code (LIC)

Fixes and cumulative PTF packages

Displaying LIC fixes

Utilities to install and restore LIC

Utility to install LIC

Utility to restore LIC

Authorized Program Analysis Report (APAR)

System architecture and configuration

System power overview

Power supply

Battery power unit

System Power Control Network (SPCN)

SPCN menu flow

Fields on the SPCN display

Display detail option

Fields on the Display Detail for Frame display

Fields on the Display Detail for Unit display

High speed link

Multi-adapter bridge

Resource names

Hardware configuration restrictions

Communications card, cable, and wrap connector reference

Communications signal voltage levels

Working with storage dumps

Automatic main storage dump

Performing a main storage dump to disk (manual MSD)

Copying a main storage dump

Work with current main storage dump

Work with copies of main storage dumps

Main storage dump status

Error recovery for dumps

Performing a service processor storage dump

Copying the IOP storage dump to removable media

Performing an IOP dump using HSM (all models)

IOP dump information in the PAL (all models)

i5/OS operating system

DST in i5/OS full paging environment

DST in i5/OS limited paging environment

System Service Tools (SST)

Accessing SST

SST options

Start a service tool

Work with active service tools

Work with disk units

Work with diskette data recovery

Processing restrictions

Alter diskette data

Read data from diskette

Write data to diskette

Display diskette data

Print reports

How to use the Work with Diskette Data Recovery option

Work with system partitions

Work with system capacity

Work with system security

Work with service tools user IDs

SST function keys

Online problem analysis and resolution

System-detected problems

Problem log

Messages relating to hardware failures

Customer-detected problems

Service support facility

Displaying i5/OS PTFs

i5/OS or LIC APAR information

How to reset an I/O processor card while the system is up and running

Varying configuration descriptions on and off

Commonly used i5/OS service commands

Work with System Value (WRKSYSVAL) command

Service attributes (DSPSRVA or CHGSRVA) commands

Change Transmit Level (CHGXMTLVL) command

Work with Hardware Products (WRKHDWPRD) command

Using the configuration description label information to prepare for a system upgrade

Using the configuration description label information after a system upgrade

Verify commands

Verify communications

Communications cable test

Communications I/O adapter test

Communications I/O processor test

Communications I/O processor memory test

Communications port A modem and coupler test

External ring test

Communications/LAN link test

Wireless network management utility

Wireless echo back test

2620/2628 cryptographic processor card test

2620/2628 cryptographic processor card wrap test

2620/2628 external cryptographic hardware tests

LocalTalk interface test

Communications test

Wireless LAN adapter card indicators

Communications interface trace

Concurrent LPDA-2 tests

Using System Management Services (SMS)

Component and attention LEDs

Memory plugging for models 590 and 595

Setting expansion unit configuration ID and MTMS value

System safety inspection

Forms

Problem reporting forms

Work with electrostatic discharge-sensitive parts

Service log

HSL loop configuration and status form

Installed features in a PCI bridge set form

HSL cable location form

Related information